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When Freddie met Lilly thanks you for sharing your thoughts with us!
When working closely with our customers, we spend a lot of time together and each one of you gains a special place in our hearts. We at When Freddie met Lilly have acquired very fond memories. It is such a pleasure to be able to help you make your wedding day so special!
Last year we met Nicole and her bridal party. It has been lovely to dress them for the big wedding day. Nicole was so kind as to share her photos with us and send us such kind thoughts. Thank you!
Nicole wrote to us:
“Our journey began on the 6th of August 2013 when we met Vanessa [at When Freddie met Lilly] for the first time. The 7 months succeeding this we got to know her extremely well with multiple appointments and consistent communications over the following months. Vanessa in one sense kind of became one of our non-official bridal party members!
Not only did we purchase 3 bridesmaids gowns from her but also the Groom’s suit and 3 Groomsmen’s suits… and then I also returned to have two pageboy outfits all made to order.
I cannot fault her in the slightest; her customer service is absolutely second to none, with prompt communication by email/phone and even via text. I have never come across anyone who is as lovely, patient or as organized as she. Vanessa also has a fabulous knack for resolving any nerves (promptly handing me a glass of champers when I desperately needed it!) or debunking any issues, some of which arose last minute. A panicked bride was not on her agenda! She has an amazing ability to calm nerves and create a fantastic atmosphere whenever she is around.
Though our special day has now come and gone, I will certainly be back with no reservations when I need a gown in future! We had endless compliments on the fabrics and the beautiful colours used for our bridesmaids’ gowns. Let’s not forget that the boys all looked pretty smart in their suits too! 😉
I will be keeping in touch, Thanks again for going above and beyond for all of us xx”
Photo: Talitha, //www.artographyweddings.com.au/